FAQ
Do I need to provide wifi for the photo booth?
Our photo booth does not require internet to operate. Our online gallery, where guests can receive, view, and download photos in real time from the event, does require internet service. Wi-Fi provided by the venue is best for a stable connection to the booth. However, if the venue does not provide wifi, we will be equipped with our hotspot. We also are equipped with satellite internet for outdoor events.
Can I customize the photo templates to match my event theme or branding?
Yes! Our graphic design team will reach out 30 days before your event to start the design process. We'll send you a questionnaire to help us understand your event's vibe and aesthetic. Once we have a good understanding, we'll create multiple samples for you to review. You'll have unlimited edits until we create the perfect template for your event.
What kind of electrical do you need for the booth?
Our booth is completely wireless and lasts up to 12 hours. We can be placed anywhere you would like that would also fit our 8x8 backdrop. We work well in tight spaces!
Do I need to provide any equipment or props for the photo booth?
Our photo booth rental includes everything you need to create a fun and memorable experience for your guests. We provide the photo booth, camera, props, backdrop, lighting, and attendant.(if applicable) All you need to provide is a 10x10 space for setup.
Will I get an attendant for my event?
Yes! All of our booths come with a dedicated attendant who will be there for setup, run time, and tear down. Our attendants are trained to help your guests get the most out of their photo booth experience, from helping them choose props and strike a pose to making sure they get their photos quickly and easily.
Cancellation policy
We understand things happen, so we want to be flexible with our cancellation policy. We require a 50% non-refundable deposit to hold your date. If you cancel within 30 days of placing your deposit you will not be responsible for paying the remaining balance.